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Terms and conditions

Refund policy

The articles of be-poles collections are new and guaranteed against any defect at the time of their delivery.

In accordance with the consumer code and the distance selling system, the consumer has a period of seven clear days to exercise his right of withdrawal, without having to justify reasons, or to pay penalties, with the exception return costs, if applicable. The period mentioned in the preceding paragraph runs from the receipt of the goods by the consumer.

be-poles undertake, however, to reimburse you or to exchange defective or non-conforming items as soon as possible, provided that these are returned within 15 days, postmarked, in their original packaging. If you return an item due to an error on our part, the shipping costs will be fully refunded.

Privacy policy

Secure payment method via PayPal or bank transfer.

Terms of use

On the be-poles site you can buy:
Different products which are sent to you by post as soon as we receive your payment.

Once your order has been entered on the be-poles website, a confirmation email will be sent to you and your order recorded.
Our product offers and prices are valid as long as they are visible on the site, while stocks last.

Items with a deferred delivery date will be delivered within a maximum of 30 days from the date of validation of the order.
Participation in the processing and shipping costs will only be invoiced for a single shipment, subsequent shipments of this order being the responsibility of be-poles.

In case of unavailability of all or part of the order, reimbursement will be made by credit to the customer's bank account or by check, according to the choice of the Polish editions, at the latest within 30 days of payment. sums paid by the client.
The prices indicated on the shop.be-poles.com site are understood to be net, all taxes included (tax included), subject to modification of the VAT rate, prices indicated in euros, excluding participation in processing and shipping costs.
The prices are established in strict compliance with the Lang law on the single price of the book (law 81-766 of August 10, 1981).

No order will be shipped without full payment (shipping costs included without subscription) of the goods. The payment will be fully debited at the time of order processing, including for items whose delivery is delayed.
If you order to a country other than mainland France, you are the importer of the product (s) concerned; any customs duties or other local taxes or import duty or state taxes therefore remain your responsibility.

The products are invoiced on the basis of the prices in force at the time of the registration of orders, including for products delivered on a delayed basis.
The products remain the property of be-poles until full payment of the price.

Shipping policy

The shipping costs include a contribution to the preparation, packaging and postage costs.
The geographic area varies the amount of these shipping costs.

The speed of delivery of the works depends on two factors: The availability in our stocks and the postal delay. For each order, we will notify you by email of the deadline.

Our deliveries are made by post. The postal delivery time is included:
between four and ten days for a shipment to mainland France; between ten and twenty days for a shipment in the French overseas departments and territories, in the countries of the European Union or in other countries.
Delivery times are calculated from the date of receipt of payment.

IN PARIS, you also have the possibility of delivery by bike messenger.
Products are sent upon receipt of payment.

The products are sent to the delivery address that you indicated during the ordering process.

Terms of sales

The prices indicated on shop.be-poles.com are understood to be net, all taxes included (tax included), subject to modification of the VAT rate, prices indicated in euros, excluding participation in processing and shipping costs.
The prices for books are established in strict compliance with the Lang law on the single price of the book (law 81-766 of August 10, 1981).

No order will be shipped without full payment (shipping costs included without subscription) of the goods. The payment will be fully debited at the time of order processing, including for items whose delivery is delayed.
If you order to a country other than mainland France, you are the importer of the product (s) concerned; any customs duties or other local taxes or import duty or state taxes therefore remain your responsibility.

The products are invoiced on the basis of the prices in force at the time of the registration of orders, including for products delivered on a delayed basis.
The products remain the property of be-poles until full payment of the price.

Any order received on our website will be acknowledged by email.
For tracking of your order, contact us on shop@be-poles.com or +33 1 44 52 11 50

Legal notices

All elements of shop.be-poles.com site are protected by copyright. As such, any reproduction, representation, use, adaptation, modification, incorporation, translation, marketing, partial or complete of the elements contained in this site, without the prior written authorization of be-poles, is prohibited.